Program Manager, Patient Services - DTE Commercial PMSO (Contract)

Program Manager, Patient Services - DTE Commercial PMSO

The Program Manager for DTE (Data, Technology & Engineering) Commercial is a role within the Project Management and Strategic Operations team, reporting directly to the Director, Commercial and CPEAO Portfolio Manager.

The Program Manager will oversee the implementation of a new Patient Services system, along with project management responsibilities across the corresponding integration teams and platforms, including Field CRM, Master Data Management, and Analytics/reporting, in support of a key launch brand in a new disease area.

This individual will be responsible for hands-on management of all program activities from initiation through launch, driving project outcomes, ensuring accurate status reporting at both working-team and leadership levels, and proactively identifying and mitigating risks across workstreams. The Program Manager will work closely with the implementation partner, software vendors, and DTE and business colleagues to ensure successful project delivery.

The Program Manager will also ensure alignment across interdependent workstreams and stakeholders.

This role requires relevant PMO experience within the Life Sciences domain, as well as sufficient technical expertise to effectively lead cross-functional teams, challenge assumptions, and build effective delivery plans. This experience is critical to understanding both the business process challenges and the technologies being implemented, enabling the Program Manager to facilitate successful delivery outcomes.

In addition, the ideal candidate will have understanding and/or experience managing and deploying Commercial Technology systems and programs, such as Patient Services Programs, Salesforce Life Sciences Cloud, Mosaic, Beacon, Veeva CRM, Master Data Management, and AI-enabled solutions, or similar. The Program Manager will be expected to apply relevant life sciences technology expertise to project scope, business process analysis, best practices, and system adoption.

Additional responsibilities beyond those listed below will be agreed upon between the Program Manager and the DTE Portfolio Manager for Commercial.

Hybrid - in office 3 days a week.

Contract that goes through end of the year, high liklihood to extend into Q2 2027.

Primary Responsibilities

• Create and maintain key project deliverables, including project charters, schedules, status reports, and stage gates, and drive the project through completion and launch.
• Manage, monitor, and report on project execution, including:
• The project schedule, including tasks, owners, start/end dates, dependencies, and cross-functional activities
• Proactive identification of resource constraints, risks, and escalation needs
• Management of the RAID log (Risks, Actions, Issues, Decisions), ensuring decisions are documented, actions are completed on time, and risks/issues are assessed, managed, and communicated appropriately
• Anticipate and effectively facilitate resolution of risks, issues, and coordination needs across cross-functional teams.
• Facilitate JIRA management in partnership with the implementation team, using agile and/or waterfall delivery approaches.
• Deliver a weekly project status report to stakeholders in the agreed format, and communicate project status effectively across team members, business partners, and leadership with the appropriate level of detail and messaging.

$95-$100/HR

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice.   Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners

(collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.

No C2C or Third-Party Vendors