Quality Specialist, Quality Standards, Training, and Improvement (contract) 26488

The Quality Specialist works cross-functionally to support the training needs of business partners. This training support includes administering the electronic learning management system (LMS), maintaining the training catalog, and developing training materials. The Quality Specialist works with high independence and is adept at troubleshooting problems to create and execute improved internal procedures and ensure compliance with applicable regulatory requirements.

The ideal candidate with have experience with Cornerstone, Document Review, Training, and Veeva in a GxP environment.

Key Responsibilities:

The responsibilities of this position may include, but are not limited to the following:

Training Program Management

• Complete Training Impact Assessments (TIAs)
• Provides customer support (troubleshooting, answering questions, addressing incident tickets)
• Creates and maintains learning objects, user groups, curricula, and learning assignments within LMS.
• Manages training materials within DMS.
• Collaborates with business partners in developing on-the-job (OJT) training curricula and task assessments.
• Triage incoming daily communications to QA Training team email
• Assists in development of training process changes or continuous improvements.
• Provides guidance on general training issues of varying complexity.

AUDIT & INSPECTION SUPPORT

• Provides reports to evidence GxP personnel training qualifications, as needed.

Learning Management System (LMS) Administration

• Develops and provides training to GxP Training Administrators for LMS system role.
• Provides customer support (troubleshooting, answering questions, addressing incident tickets)
• Creates and maintains learning objects, user groups, curricula, and learning assignments within LMS.
• Manages training materials within the electronic document management system (DMS).
• Collaborates with business partners in developing training materials, training curricula, and task assessments.

Service Now Training Administration

• Executes ServiceNow GxP Training Assignments requests.
• Resolve ServiceNow incident tickets submitted by the learning community.
• Maintains ServiceNow role-based catalog.

strategic TRAINING partnership

• Participates in functional project teams to advocate GxP Training Program requirements and learning best practices.
• Liaises with functional Training Coordinators to align GxP training program initiatives and training compliance.

Minimum qualifications:

• Bachelor’s degree and 3 – 5 years of relevant work experience, or relevant comparable background
• Experience with Learning Management Systems (LMS)
• Proficient in Zoom and the Microsoft Office suite of products

PREFERRED QUALIFICATIONS:

• Experience with Cornerstone OnDemand LMS and Veeva DMS
• Essential skills and knowledge
  • Strong problem-solving skills
  • Learning analytics and data analysis techniques
  • Professional verbal and written communication
  • Experience and ability to work easily and effectively with a wide range of people, demonstrating high emotional intelligence.
  • Highly developed interpersonal and people management skills
  • Manage multiple projects concurrently with aggressive deadlines
  • Adapt and thrive in a fast-paced, changing environment
  • Strong work ethic and willingness to work flexible hours

$45/hr

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice.   Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners

(collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.

No C2C or Third-Party Vendors