Vertex Connects Administrative Specialist (Contract)

General position summary:

The Vertex Connects Administrative Specialist supports the compliant and timely provision of the operational support provided to our patients and Authorized Treatment Centers (ATCs). The incumbent supports or executes a wide range of straightforward activities. This individual is primarily responsible for supporting the timely delivery of appropriate information as directed by the Care Manager.

This position reports to the Associate Director of Patient Support Operations.

KEY RESPONSIBILITIES:

Email Support:

• Sending email communications including
  • Educational emails to enrolled patients
  • Monthly Reports
  • Shipment Information Weekly Availability Calendar 

Enrollment Form Management:

• Reviewing Enrollment forms
• Triaging completed Rx/enrollment forms to Specialty Pharmacies
• Manually entering benefit information and initiating benefit investigations

Travel Program Support:

• Issuing program cards
• Uploading receipts
• Reconciling receipts

Other:

• Managing shared Vertex Connects mailbox and disseminating incoming messages to appropriate CM 
• Ordering Welcome Kits
• Other duties as assigned

KEY TECHNICAL KNOWLEDGE, SKILLS AND COMPETENCIES:

• Experience with Salesforce
• Experience supporting multiple projects/teams within stated objectives and timelines
• Experience supporting cross-functional team members and collaborating effectively
• Good communication skills (written and verbal) and the ability to exchange potentially complex information
• Able to integrate activities with other groups, departments and project teams as needed
• Ability to work in a fast-paced environment and meet quality, accuracy, and timeliness objectives

Minimum qualifications:

• Typically requires 2 years of experience, or the equivalent combination of education and experience

$43-$53/hr 

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice.   Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners

(collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.

No C2C or Third-Party Vendors