Business Systems Analyst (Contract)

We are seeking a highly detail-oriented and analytical Business Systems Analyst who is comfortable working in regulated environments with sensitive data. This role will support a redistribution of workload by owning foundational system maintenance activities, ensuring data quality, and maintaining accurate documentation across business systems.

Key Responsibilities

System Analysis and Documentation

• Conduct deep‑dive analysis of system edge cases and document findings to support product and engineering teams.
• Create and maintain process documentation to ensure systems remain accurate and compliant.

Support data completeness requirements for account setup, user provisioning, and hospital/ATC (Authorized Treatment Center) records.

System Configuration and Record Maintenance

• Perform ongoing maintenance of system configuration settings and data records across multiple applications (e.g., Veeva CRM, Salesforce, Oracle, ServiceNow, SailPoint, Informatica).

Testing and Release Support

• Execute User Acceptance Testing (UAT) for new software releases and system enhancements.
• Validate data integration and synchronization across connected platforms.

Data and System Hygiene

• Maintain user lists, deactivate inactive accounts, process name changes, and support routine access reviews.
• Perform ongoing maintenance of hospital and user records to ensure accuracy across systems.

Patient Logistics & Light Validation Support

• Support light testing or validation activities related to patient logistics systems.

Process Optimization

• Identify and implement improvements to keep systems and workflows accurate, current, and compliant.
• Collaborate with cross‑functional partners to standardize and streamline processes.

Cross‑Functional Collaboration

• Partner with quality, compliance, commercial operations, field teams, and digital system owners to ensure alignment on requirements and system changes.
• Coordinate with global teams to maintain consistency in onboarding processes where applicable.
• Collaborate closely with Veeva CRM technical teams for account structures, hierarchy setup, and key data dependencies.

Qualifications

Required

• Bachelor’s degree with 2–5 years of relevant experience.
• Strong analytical skills with exceptional attention to detail.
• Experience with data analysis, validation, or system operations.
• Ability to work with sensitive data (PII/PHI) in compliance with regulatory requirements.
• Proficiency with Microsoft Office Suite; familiarity with JIRA or similar tools.
• Understanding data management processes and multi system environments.

Preferred

• Experience in pharmaceutical, healthcare, or other regulated industries.
• Knowledge of GxP and compliance driven workflows.
• Exposure to Veeva CRM or other CRM/account management systems.
• Understanding of the U.S. healthcare ecosystem.
• Canadian market exposure (minor—approx. 5% of workload).

Contract Length: 12 month with chance to extend.

$65 -70/hr.

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice.   Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners

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If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at tempstaffing@vrtx.com. Please include the job title in the subject of your email.

No C2C or Third-Party Vendors